Our Refund policy
If you wish to cancel your order and obtain a refund you must notify Malvern Waste Solutions at least 2 working days before the agreed delivery date.
There will be no refunds if Malvern Waste Solutions try to deliver a bin as arranged but are told upon delivery it is no longer required.
Extra Charges and Penalties
The hirer is liable to reimburse Malvern Waste Solutions for any fees or costs incurred for prohibited waste, excessive weights, blocked access and ANY damage to our skip.
Use of our Bins
The skip supplied is only for use of General Waste (Household rubbish, garden waste, building waste, domestic waste, wood, plastic, cardboard, office waste, furniture, household appliances etc. General waste and Hard fill Waste cannot be mixed in the same skip. We do supply bulk bags for hard fill materials, the weight of which is included in the skip hire.
You must not place hazardous or prohibited items in our skips, for example: Liquids, paint, solvents, oils, chemicals, asbestos, fibrolite, hot ash, explosives or flammable waste.
Once placed by the driver, the skip must not be moved.
The skip must not be overloaded –
If you do not agree with any of our terms and conditions, contact Malvern Waste Solutions immediately and do not use the skip if it has already been delivered. Use of our skip will be deemed to be acceptance of our terms and conditions of hire.